Privacy Policy

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Date of birth
• Appointment requests
• Health-related information submitted through forms
• Payment information through secure third-party processors

We may also automatically collect limited technical information such as:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and analytics information

How We Use Information

Information may be used to:

• Schedule appointments
• Respond to inquiries
• Provide healthcare-related services
• Improve website functionality and user experience
• Communicate important updates
• Process payments
• Maintain security and compliance obligations

We only use information as reasonably necessary to operate Avanta Primary Care and support patient care.

HIPAA & Medical Information

Protected health information (PHI) submitted through secure healthcare platforms is handled in accordance with applicable healthcare privacy laws, including HIPAA where applicable.

Please note:

• Standard website contact forms and email may not always be fully secure methods for transmitting sensitive medical information.
• Do not submit emergency or highly sensitive medical information through general website forms.

Third-Party Service Providers

We use trusted third-party service providers to support our practice and website operations, including:

• Elation Health – Electronic Health Record (EHR)
• Spruce Health – HIPAA-compliant patient communication
• Stripe – Secure payment processing
• Labcorp – Laboratory services
• Quest Diagnostics – Laboratory services
• GoDaddy – Website hosting
• Google Analytics – Website analytics

These providers may process information as necessary to perform their services on our behalf and are expected to maintain appropriate privacy and security protections.

Cookies & Analytics

Our website may use cookies and analytics tools to:

• Improve website performance
• Understand visitor behavior
• Enhance user experience
• Support marketing and website optimization

You can adjust browser settings to limit or disable cookies.

Data Security

We take reasonable administrative, technical, and physical measures to help protect personal information.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• Access to your information
• Correction of inaccurate information
• Request deletion where permitted
• Request limitations on certain uses

Requests may be submitted using the contact information below.

Children's Privacy

This website is not intended for children under 13 years of age without parental involvement.

External Links

This website may contain links to third-party websites. Avanta Primary Care is not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Information